Privacy Policy

Website: www.printsofscotland.co.uk

Business: Gilbert Summers Art (trading as Prints of Scotland)

Last updated: May 2026

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1. Introduction

This Privacy Policy explains how Gilbert Summers Art ("we", "us", "our") collects, uses, stores, and protects the personal information you provide when visiting or making a purchase from www.printsofscotland.co.uk ("the Website").

We are committed to protecting your privacy and handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using this Website, you agree to the practices described in this policy.

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2. Who We Are

Data Controller:

Gilbert Summers Art

Trading as: Prints of Scotland

Website: www.printsofscotland.co.uk

Contact email: gilbert@printsofscotland.co.uk

If you have any questions about how we use your personal data, please contact us at the email address above.

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3. What Information We Collect

We may collect the following categories of personal data when you use this Website:

3.1 Information You Provide Directly

Name, to process and address your order

Delivery address, to despatch your prints

Email address, for order confirmation, dispatch notifications, and customer service

Phone number (if provided), for delivery-related queries only

Payment information, processed securely by our payment provider; we do not store your card details

Messages and enquiries, any content you submit via our contact or enquiry form

3.2 Information Collected Automatically

When you visit the Website, we may automatically collect:

IP address and browser type

Pages visited and time spent on the site

Referring website or search terms

Device type (desktop, mobile, tablet)

This information is collected through cookies and similar technologies (see Section 7).

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4. How We Use Your Information

We use your personal data for the following purposes:

Purpose Legal Basis (UK GDPR)

Processing and fulfilling your order Performance of a contract

Sending order confirmation and dispatch updates Performance of a contract

Responding to enquiries or customer service requests Legitimate interests / Contract

Improving Website functionality and user experience Legitimate interests

Sending marketing emails (only with your consent) Consent

Complying with legal obligations (e.g. tax records) Legal obligation

We will not use your data for any purpose incompatible with the reason it was originally collected.

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5. Marketing Communications

We will only send you marketing emails (such as newsletters or promotional offers) if you have opted in to receive them by entering your email address on the Website.

You may withdraw your consent and unsubscribe at any time by:

Clicking the unsubscribe link in any marketing email, or

Emailing us at [your email address]

We will process your request promptly. Unsubscribing from marketing will not affect your ability to receive transactional emails related to an order.

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6. Sharing Your Information

We do not sell, rent, or trade your personal data. We may share your information only in the following circumstances:

Payment processors, to handle transactions securely (e.g. Stripe, PayPal, or the payment gateway integrated with our Website Builder). These providers process card data under their own security and privacy standards.

Delivery and postal services, your name and address are shared with Royal Mail or other couriers solely to despatch your order.

Website platform provider, Hostinger (our Website Builder host) processes data on our behalf as a data processor under a Data Processing Agreement.

Legal requirements, we may disclose your data if required to do so by law, court order, or to protect our legal rights.

All third-party service providers are required to handle your data securely and only for the purposes we specify.

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7. Cookies

This Website uses cookies to improve your browsing experience and to help us understand how the site is used.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences and activity.

Types of Cookies We Use

Cookie Type Purpose

Essential cookies Required for the Website and shopping cart to function correctly

Analytics cookies Help us understand visitor behaviour and improve the site

Preference cookies Remember settings such as language or display preferences

Your Cookie Choices

When you first visit the Website, you will be shown a cookie consent banner. You may:

Accept all cookies

Reject non-essential cookies

Manage your preferences individually

You can also manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of the Website.

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8. Data Retention

We retain your personal data only for as long as is necessary for the purposes it was collected:

Order records (name, address, order details): retained for 7 years to comply with HMRC tax and accounting requirements

Email marketing list: retained until you unsubscribe or withdraw consent

Enquiry/contact form data: retained for 12 months after resolution of the enquiry

Analytics data: retained for up to 26 months in aggregated or anonymised form

When data is no longer required, it is securely deleted.

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9. Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. These include:

Encrypted data transmission (HTTPS/SSL) across the Website

Use of reputable, PCI-DSS-compliant payment processors

Restricted access to personal data

However, no method of transmission over the internet is completely secure. While we do our best to protect your data, we cannot guarantee its absolute security.

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10. Your Rights Under UK GDPR

As a UK resident, you have the following rights regarding your personal data:

Right of access, request a copy of the personal data we hold about you

Right to rectification, ask us to correct inaccurate or incomplete data

Right to erasure, ask us to delete your data ("right to be forgotten"), subject to legal obligations

Right to restriction, ask us to limit how we use your data

Right to data portability, receive your data in a commonly used, machine-readable format

Right to object, object to our use of your data for direct marketing or legitimate interests

Right to withdraw consent, where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us at [your email address]. We will respond within 30 days.

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

> ICO Website: www.ico.org.uk

> ICO Helpline: 0303 123 1113

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11. Third-Party Links

This Website may contain links to external websites, including our Etsy shop (GilbertSummersArt) and social media profiles (Facebook, Instagram, Pinterest). These sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review their policies before providing any personal data.

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12. Children's Privacy

This Website is not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

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13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

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14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

Gilbert Summers Art, Prints of Scotland

📧 Email: gilbert@printsofscotland.co.uk

🌐 Website: www.printsofscotland.co.uk

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This policy was written to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.